Capturing and Sharing Knowledge with IBM’s Framework for Cognitive Engagement

How do you capture knowledge?  Knowledge is the thing that we bring to work every day which lets the organization do what it does.  Knowledge can be stored and can be retrieved and importantly can be passed on to those without it.  For any organization, the churn of staff - either due to them leaving … Continue reading Capturing and Sharing Knowledge with IBM’s Framework for Cognitive Engagement

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The era of Cognitive Collaboration has arrived

Much is said these days about machine learning and artificial intelligence. To date, at least in a business context, very little of the promise of these technologies has come to fruition - until now. The rise of chat applications - either desktop based or on mobile - has shown that the old metaphor of instant … Continue reading The era of Cognitive Collaboration has arrived

Digital Disruption and the role of Enterprise Collaboration Solutions

We are all surrounded by digital disruption.  The smartphone in your pocket most likely represents a total disruption of the cell phone market.  The movie streaming account you use on your tablet device has probably replaced your purchases of DVDs.  We are all familiar with the apps that let you call a taxi and pay … Continue reading Digital Disruption and the role of Enterprise Collaboration Solutions