Capturing and Sharing Knowledge with IBM’s Framework for Cognitive Engagement

How do you capture knowledge?  Knowledge is the thing that we bring to work every day which lets the organization do what it does.  Knowledge can be stored and can be retrieved and importantly can be passed on to those without it.  For any organization, the churn of staff - either due to them leaving … Continue reading Capturing and Sharing Knowledge with IBM’s Framework for Cognitive Engagement

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The era of Cognitive Collaboration has arrived

Much is said these days about machine learning and artificial intelligence. To date, at least in a business context, very little of the promise of these technologies has come to fruition - until now. The rise of chat applications - either desktop based or on mobile - has shown that the old metaphor of instant … Continue reading The era of Cognitive Collaboration has arrived

Eight Core Use Cases for Collaboration Solutions in the Cognitive Era

At the heart of any organisation's desire to improve what it does - either to save money, increase profits, obtain and retain new clients, recruit and keep top talent, is communication and collaboration. I believe successful organisations start by making their staff happier.  That's not necessarily down to money or free sodas in the kitchen. … Continue reading Eight Core Use Cases for Collaboration Solutions in the Cognitive Era